cbajj Privacy Policy

01 Introduction and Applicability

cbajj ("we", "our", "platform") is a trusted online betting and casino service provider in Bangladesh. By accessing our website cbajj.cam or using our services, you agree to the terms of this privacy policy.

This privacy policy applies to all users of the cbajj platform — whether you are a registered member or simply browsing. The terms described in this policy are consistent with applicable data protection regulations in Bangladesh.

Protecting your privacy is a core part of our commitment. We believe that transparency and accountability are the foundation of trust. That is why this policy clearly states what information is collected, how it is used, and how you can control that information.

02 What Information We Collect

The following types of personal information may be collected while using the cbajj platform:

2.1 Identity Information

• Full name and date of birth (for age verification)
• National ID card or passport number (where applicable)
• Address and residential details
• Gender identity

2.2 Contact Information

• Email address
• Mobile number (for transactions via bKash, Nagad, Rocket, or Upay)

2.3 Financial Information

• Payment method details (bKash number, Nagad number, Rocket number, or Upay account)
• Transaction history and records of deposits and withdrawals
• Any bank card details if applicable (Visa, Mastercard)

2.4 Usage Information

• Time and date of login to the platform
• Betting and gaming history and preferences
• Session duration and frequency
• Details of promotional offers accepted

2.5 Technical Information

• IP address and device identity
• Browser type and version
• Operating system and device type
• Referral URL and navigation data

03 How Information Is Collected

cbajj collects user information through the following methods:

• Direct Submission: You provide information directly by filling in registration forms, completing account verification, or contacting the support team.
• Automatic Collection: Technical information is collected automatically through cookies and similar technologies when you visit the platform.
• Transaction Processing: Financial information is collected as part of payment processing during deposits or withdrawals.
• From Third Parties: Information may be received from trusted third parties for identity verification or fraud prevention purposes.

04 Purpose of Using Information

cbajj uses collected information only for the following legitimate purposes:

4.1 Service Operations

Information is used to create and manage your account, verify identity, run betting and gaming activities, and process financial transactions (deposits and withdrawals).

4.2 Security and Compliance

Information is used to detect and prevent fraud, money laundering, and other illegal activities. It is essential for confirming age verification (21+) and complying with responsible gaming policies.

4.3 Customer Support

Information helps our 24/7 live chat support team resolve your issues quickly and effectively.

4.4 Platform Improvement

Usage patterns are analyzed to continuously improve the services, design, and functionality of the cbajj platform.

4.5 Communication and Promotions

For sending important account-related notifications, security alerts, and relevant promotional offers subject to your consent.

05 Sharing Information with Third Parties

cbajj does not sell your personal information to any third party. However, limited information may be shared in specific circumstances:

• Payment Processors: Information necessary for completing transactions is shared only with approved payment providers such as bKash, Nagad, Rocket, and Upay.
• Technology Partners: Information may be shared with technology service providers required for platform operations, under strict confidentiality agreements.
• Legal Obligations: To comply with court orders, lawful requests from government authorities, or applicable legal requirements.
• Identity Verification: With recognized verification service providers to confirm age and identity.

Your information will not be shared with third parties for any purpose other than those listed above.

06 Cookies and Tracking Technologies

The cbajj website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and run basic platform functions.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Monitor platform usage to help improve services.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some platform functions to not work properly.

07 Data Storage and Security

7.1 Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet legal obligations thereafter. Financial transaction records are kept for a defined period in accordance with applicable regulations.

7.2 Security Measures

cbajj applies industry-standard security measures to protect your information:

• SSL (Secure Socket Layer) encryption — keeps all data transmissions secure.
• Data encryption — sensitive information in storage is kept in encrypted form.
• Access controls — only authorized staff can access information on a need-to-know basis.
• Regular security audits — to identify and address potential vulnerabilities.
• Two-factor authentication support.

While we are committed to ensuring the highest level of security, it is not possible to guarantee that data transfer over the internet is 100% secure. We therefore advise you to keep your login credentials confidential.

08 Your Rights

As a user of the cbajj platform, you have the following rights:

8.1 Right to Access Information

You may request to know what information we hold about you and have the right to receive a copy of that information.

8.2 Right to Correct Information

If any information stored about you is inaccurate or incomplete, you may request a correction.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. Upon receiving such a request, we will stop using the information for the requested purpose.

8.5 Right to Data Portability

You may request that information stored about you be provided in an organized, machine-readable format.

To exercise any of the above rights, please contact us by email: [email protected]

09 Protection of Minors

The cbajj platform is for users aged 21 and above only. We do not intentionally collect any information from minors. We apply an age verification process at the time of registration.

If it comes to our attention that someone under the age of 21 has created an account, we will immediately close that account and delete the associated information. We are ready to work with parents and families to keep minors away from gaming.

10 Policy on External Links

Content on cbajj.cam may contain links to third-party websites. cbajj is not responsible for the privacy policies or data protection practices of those external sites. It is recommended that you read the privacy policy of any third-party website before visiting it.

Game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, or Ezugi may have their own privacy policies. When playing these games through the cbajj platform, cbajj's policy applies.

11 Policy Changes

cbajj reserves the right to change, add to, or amend this privacy policy at any time. If any significant changes are made, we will notify you through the following methods:

• By displaying a clear notice on the main page of the website.
• By sending a notification email to registered users.
• Through a notification after login.

If you continue to use the platform after any changes, you will be considered to have accepted the terms of the updated policy. We therefore recommend visiting this page regularly.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Use the platform's live chat for 24/7 support in Bengali.

We will try to respond to your request as quickly and effectively as possible. Our support team is fluent in Bengali and ready to communicate at your convenience.